Want Job Alerts? Join UsACT Off Campus Drive 2023 Hiring Freshers Details:
About Company:
ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in-the-home entertainment, education and interactive services company that creates radical social transformation, and delights and empowers customers.
Today, we are closer than ever to realising it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu and Delhi. We are one of the countrys most renowned cable and broadband company, bringing state-of the art services to nearly 2 million happy homes:
Job Profile: NOC Engineer
Degree Required: B.E/B.Tech
Batch Eligible: Any Batch
Salary: Rs 2-3 LPA
Experience Required: Freshers
Work Location: Pune
Job Description:
1. Implement projects/assignments related to network maintenance, upgrade, scaling, etc.
2. Monitor network uptime and performance, security, redundancy
3. Install, configure and maintain switches, routers and servers.
4. Test new features and products, document test cases and results
5. Resolve service problems by providing the best solution to internal teams and customers.
6. Simulating live network topology in lab and troubleshooting issues
7. Maintain applications including regular backups, high availability, latest version and security
8. Flexible to work at any hours as per business requirements.
9. Updating job knowledge by participating in educational opportunities; maintaining personal networks.
10. Maintaining SOP for all troubleshooting and problem resolution steps
11. Enterprise customers escalations management and interaction for troubleshooting and handling of issues.
SKILLS & EXPERIENCE DESIRED:
1. 0 to 1 year of experience in NOC Support or networking related profile
2. Strong understanding of OSI, TCP/IP Model, L2 & L3 networking technologies.
3. Strong understanding and troubleshooting experience in TCP, UDP, DHCP, DNS, ICMP, ARP, STP, LACP, MPLS, BGP
4. Excellent (enterprise) customers handling and communication skills.
5. CCNA / CCNP certifications are preferable.
6. Knowledge on MS Office is mandatory
7. Shell scripting, Perl scripting or Python scripting experience is preferable.
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