BT Off Campus Freshers Recruitment | Trainee Associate Engineer | B.E/B.Tech | Gurugram

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BT Off Campus Freshers Recruitment Details:

About Company:

We’re one of the world’s leading communications services companies. At BT Group, the solutions we sell are integral to modern life. Our purpose is as simple as it is ambitious: we connect for good. There are no limits to what people can do when they connect. And as technology changes our world, connections are becoming even more important to everyday life. Today, that’s truer than ever. The connections we make are helping solve the world’s biggest challenges such as the global pandemic, climate change and cyber security. Through the power of technology, we’re supporting customers to live, work and play together better.

Job Profile: Trainee Associate Engineer

Degree Required: B.E/B.Tech

Experience Required: Freshers

Salary: Not Disclosed

Work Location: Gurugram

Why this job matters

The Engineering Enablement Advisor supports the delivery of excellence in customer service through the tactical delivery of issue resolution in parallel assists activities and programs that enhance the organisation’s customer facing engineering capabilities.

What you’ll be doing

1. Supports the delivery of continuous assessments across a specified area of the organisation’s field engineering capabilities, identifying critical gaps and delivering the design of future required engineering states.
2. Supports the deployment of tools that enable engineering teams to continue building and innovating.
3. Participates in the timely resolution of critical customer escalations contributing to high standards of customer delivery.
4. Undertakes the implementation of efficiency savings and delivers on targets for performance in output and quality to ensure an environment of continuous improvement is instilled in the team.
5. Undertakes the designing and planning of tactical project plans across product / service groupings to meet time, cost and quality targets.
6. Follows roadmaps for engineering capability, maturity, health and status updates ensuring the function’s vision aligns with group strategy.
7. Executes and delivers within standardised procedures in order to achieve objectives and the vision of the engineering enablement.

The skills you’ll need

  • Troubleshooting
  • Customer Service
  • Service Delivery
  • Process Standardisation
  • Escalation Management
  • Health & Safety
  • Issue Resolution
  • Continuous Improvement
  • Quality
  • Commercial Acumen
  • Data Analysis
  • KPI/Metric Monitoring
  • Technical Support
  • Incident Management

Our leadership standards

Looking in:

  • Leading inclusively: I inspire and build trust through self-awareness, honesty and integrity.
  • Owning outcomes: I take the right decisions that benefit the broader organisation.

Looking out:

  • Delivering for the customer: I execute brilliantly on clear priorities that add value to our customers and the wider business.
  • Commercially savvy: I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:

  • Growth mindset: I experiment and identify opportunities for growth for both myself and the organisation.
  • Building for the future: I build diverse future-ready teams where all individuals can be at their best.


Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.


Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement on the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.

Apply Before the link Expires for BT Off Campus Freshers Recruitment.

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