Want Job Alerts? Join Us

Canonical Off Campus Freshers Careers 2024 Hiring For Cloud Support Associate Engineer Role- Apply Now

Join us on Telegram... Members

Canonical Off Campus Freshers Careers 2024 Hiring Details:

About Company:

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence – in order to succeed, we need to be the best at what we do.

Official Website : canonical.com

Job Profile: Cloud Support Associate Engineer

Degreee Required: Bachelors or equivalent four year degree in a technical field from an accredited college or university

Batch Eligible: Recent Batches

Experience Required: Freshers

CTC: ₹ 8.6 LPA (Expected)

Work Location: Remote

Job Description:

This role is an opportunity for a hands-on engineer with a passion for Linux and cloud technologies to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have a passion for technology and an eagerness to learn, then you will enjoy working with some of the best people in the industry at Canonical.

The role of a Cloud Support Associate Engineer at Canonical 

We regularly solve interesting, technical problems. From triaging complex Cloud environment issues, Linux kernel crashes we’ve never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers.

You will be accountable for delivering an outstanding technical support experience on the full cloud technical stack at Canonical. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers.

Location: This is a remote role based in AMER or EMEA time zones.

What your day will look like

  • Work from your remote home office and provide technical support for employees.
  • Be available to take ownership of new cases via telephone, email and web
  • Act as an internal customer advocate keeping them updated in a timely manner
  • Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
  • Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
  • Draft and distribute technical notices for internal and external communication.
  • Prioritise your work in order to accomplish the most important and urgent tasks first
  • Keep on learning as our products and services grow and evolve
  • Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.
  • Maintain regular communication and information exchange with the rest of the team, locally and remotely
  • Identify and suggest any opportunities to provide a better service
  • Participate in a regular weekend working rotation.

Background check required

What are we looking for in you

  • Bachelors or equivalent four year degree in a technical field from an accredited college or university. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
  • Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files)
  • Experience with Linux server administration
  • Strong knowledge of Cloud computing concepts (provisioning, monitoring, orchestration, etc.)
  • Knowledge or basic hands-on experience on 2 or more of:
    • Virtualization / Cloud
    • Containers
    • Storage technologies
    • Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.
  • Programming fundamentals in any language (bash, Perl, Ruby, Javascript, C or C++, Go)
  • Ability to learn quickly, thrive on change and handle the pressure of a customer facing job
  • Strong written and verbal English communication skills
  • Ability to travel

Additional skills that you might also bring

  • Experience supporting virtualized environments (KVM, Virtual Box, VMWare)
  • Experience with other open-source desktop technologies
  • Active contribution to open-source projects/forum/code

Apply Before the link Expires for Canonical Off Campus Freshers Careers 2024 Hiring.

Apply Link- Click Here to Apply for Canonical Off Campus Freshers Careers 2024 Hiring

Note: Shortlisted candidates will receive an email/call for the further interview process.

Join our Telegram group: Click here
Join our WhatsApp Channel: Click here
Join us on Instagram: Click here
Download 100+ resume and CV templates: Click here

Latest Jobs

Jobs By Batch

Top Companies Jobs

Download Placement Papers

Jobs By Degree

Our Mission

India's No.1 Off Campus Job site: : OffCampusJobs4u.com (OffCampusJobs4u®) is India's No.1 Off Campus Job portal for Freshers*. OffCampusJobs4u.com started in May 2015 to help the Freshers-Entry Level graduates to Join their First Job. We at OffCampusJobs4u.com offer various recruitment events like Off Campus, Walk-in Drives, Job Fairs for the Freshers and Experienced candidates from big MNC’s, Product based companies, IT Software companies and other Small-scale Industries. We at OffCampusJobs4u.com also provide various job updates from Public Sector Units(PSU’s), Mini Ratna Companies, Navaratna Companies, Jobs in Railways, Jobs in Bank etc.

Online Job Portal for Freshers in India: OffCampusJobs4u.com is one of the most popular job sites in India, OffCampusJobs4u helps jobseekers, mainly freshers to find the latest jobs in accordance with the qualification in all possible fields like Govt, Private, Engineering, IT, Bank, Defence etc. As a leading job portal, OffCampusJobs4u.com provide free job alerts and send mailers to candidates and help them find the best job opportunities in their respective fields of expertise. OffCampusJobs4u.com is the best website for freshers who just completed their education and looking for a job. As a top online job portal, we act as a medium to connect freshers with recruiters and employers and help them to find their suitable jobs according to their profession and educational qualification.

Off Campus Jobs: If you are interested in looking for a job after your degree, here at OffCampusJobs4u.com is the chance to find yourself a job... Here at OffCampusJobs4u.com candidate can find government as well as private Off Campus jobs in the field. Be it Software Jobs, mechanical engineering jobs, civil engineering jobs, electrical engineering jobs, biotechnology jobs, B.Tech jobs, MCA Jobs, etc. You can Get the top Jobs for Graduates, with an extensive list of all graduate jobs online. OffCampusJobs4u.com is one of the Top Fresher job sites in India, with over 1000 companies listing jobs online. In the field of commerce, we have chartered accountant jobs, company secretary jobs. Apart from CA jobs, we have BBA jobs, government jobs for MBA, supply chain management jobs, jobs for B.Com graduates, diploma jobs, etc. Supply chain management jobs and government jobs for MBA are also listed here. Especially, there are jobs for Graduates in Major cities Including Mumbai, Bangalore, Hyderabad, Delhi Chennai, and more. Freshers applying for the best jobs can improve their chances by taking our placement tests. OffCampusJobs4u.com is the number one job site for Freshers in India. We have jobs across all fields including management, BPO, Engineering, medical and research field as well. There are pharmacy jobs, veterinary jobs, MSc chemistry jobs, testing jobs, and lab technician jobs to name a few. Search and apply for jobs for freshers and find the latest jobs online.

OffCampusJobs4u® provides following Job Updates in location wise: Off Campus Jobs, Off Campus Drives, Walk-in Drives, IT/Software Jobs, Government Job Updates, Bank Jobs. OffCampusJobs4u.com cover Jobs in qualification wise like Engineering Jobs, Diploma Jobs, Jobs for Any Degree, Jobs for Post Graduates, Jobs for ITI/Diploma.

Get Free Off Campus Job Alerts via WhatsAppClick Here To Join Our WhatsApp Channel