Carrier Off Campus Drive 2023 Hiring Freshers for Associate Engineer | B.E/B.Tech

• As an Associate Engineer-Customer Voice Support, you would be interacting with customers across the globe and resolving/troubleshooting their queries.

Responsibilities:

• Support & provide service via calls, emails, and tickets
• Work on provided offline activities with accuracy and efficiency
• Document all offline activities
• Follow given SOPs and flag any unresolved issues, escalations to L2
• Ability to diagnose and analyze technical problems
• Analyse different systems and energy data to find potential for energy optimization.
• Work on projects that requires data mining, analysis & presentation.
• Follows up and meets commitments to customer
• Flexibility towards shifts and week offs as per requirement.
• Flexibility to support multiple projects/customer
• Gather insights and analyze through AI driven tools
• Ability to be flexible to meet SLA
• Ability to complete assigned deliverables within timelines

Preferred Skill:

• Preferred Prior field project delivery experience in BMS & HVAC Commissioning, PLC & DCS programming, Energy Meter/Chiller/etc
• Working with a sequence of operations for HVAC assets such as hot water systems, chilled water systems, AHUs, FCUs etc
• Monitoring and analyzing the performance of HVAC assets and operations towards fine-tuning of a sequence of operations for further events

Education

• B.Tech/BE Electrical, EEE, E&C, Instrumentation & Controls, Environmental, Mechanical

Benefits

• Make yourself a priority with flexible schedules, parental leave
• Drive forward your career through professional development opportunities
• Achieve your personal goals with our Employee Assistance Programme

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