Want Job Alerts? Join UsCGI Off Campus Freshers Drive 2023 Details:
About Company:
CGI Inc. is a Canadian multinational information technology consulting and systems integration company headquartered in Montreal, Quebec, Canada. The company went public in 1986 with a primary listing on the Toronto Stock Exchange.
Company Name: CGI
Job Profile: Associate Systems Engineer
Degree Required: B.E/B.Tech/B.Sc/BCA
Batch Eligible: Any Batch
Experience Required: 06 months – 3 years
Salary: upto Rs 4 LPA
Work Location: Bangalore/Chennai
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Skills Required::
- Customer Service & Support
- Detail-oriented
Roles & Responsibilities:
- Research reported incidents using available information sources and tools.
- Diagnose, triage, and resolve hardware, software, applications or basic network-related incidents.
- Log all contacts and document all the activities and results accurately and completely within the incident management tool.
- Assign unresolved tickets to the appropriate support team.
- Proactively monitor, follow up and expedite the resolution of assigned and pending tickets.
- Identify and escalate tickets requiring urgent attention and action.
- Stay current with system information, changes and updates.
- Adhere to work schedules, attendance and leave policies.
- Expected to work in a 24/7 environment on rotational shifts Comply with CGI and Client’s IS/IT policies, code of conduct and quality standards participate in the recruitment process for initial member screening.
- Excellent speaking and writing skills in English with a neutral accent, correct grammar and syntax.
- Knowledge of customer service principles and practices, ITIL and ITSM Knowledge of IT applications, systems and networks.
- Experience in handling technical support for an international organization.
- Problem analysis and solving Learning, adaptability and attention to detail.
- Ability to type while handling customer contact Tolerance to stress, performance driven and continuously improving work experience required.
Job Description:
- We are looking for an experienced Java Backend Developer to join our team.
- The ideal candidate should be passionate about coding and developing scalable and high-performance applications.
- You will work closely with our front-end developers, designers, and other members of the team to deliver quality solutions that meet the needs of our clients.
How to apply for CGI Off Campus Drive 2023?
Apply Link- Click Here to Apply for CGI Off Campus Freshers Drive 2023
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