Want Job Alerts? Join UsCloud Software Group Off Campus Drive Hiring Details:
Company Info: Cloud Software Group enables our customers to evolve, compete and succeed leveraging our software franchises for and across data, automation, insight, and collaboration.
Job Profile: Associate Support Engineer
Degree Required: B.E/B.Tech
Experience Required: Freshers
Salary: Not Disclosed
Work Location: Pune
Job Description:
- Strong troubleshooting and analytical skills. Relevant technical customer support experience focused on debugging software issues beneficial
- Experience in programming languages (JAVA/ C/ C++/.Net) and debugging skills
- Experience with Linux and Windows operating systems and ability to simulate/ debug problems on these
- Knowledge of several of these technologies: Business Intelligence/Analytics tools, J2EE, JMS, XML/ XPATH, web services, web development, app/ web servers, networking, TCP/ IP, HTTP, REST/ SOAP will be an added advantage
- Knowledge of databases (Oracle /SQL Server / DB2) and proficient in writing / analyzing SQL queries
- Fluent in English with excellent verbal and written communication skills. Other additional fluent European languages are welcomed in our international environment
- Comfortable with a high-volume workload with the ability to multitask and prioritize
- Ability to self-motivate and work with a can-do attitude even when it seems like an issue cannot be fixed
- Willing and available to deal with critical issues outside of business hours
- May need to work in the following shifts on a rotation basis:
- APAC / Early morning shift (~4:30 am – 1:30 pm IST)
- EMEA shift (~12:30 pm – 9:30 pm IST)
- US East shift (~3 pm – 12 am IST)
- US West or night shift (~9:00 pm – 6 am IST)
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