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About us:
Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Job Profile: Process Executive – Data
Degree Required: Any degree
Experience Required: 0 – 2 Years
Salary/CTC: Best in Industry
Work Location: Mumbai
Job Summary
We are seeking a Process Executive for our B&L team with 0 to 2 years of experience. The ideal candidate will have strong technical skills in MS Excel and a keen interest in customer service within the mortgage domain. This role offers an opportunity to contribute to our companys mission by ensuring efficient and accurate processing of mortgage-related tasks.
Responsibilities
- Perform data entry and validation tasks using MS Excel to ensure accuracy and completeness of mortgage-related information.
- Oversee the processing of mortgage applications ensuring all required documentation is collected and verified.
- Provide support to the customer service team by addressing inquiries related to mortgage processes.
- Assist in the appraisal and valuation functions of mortgage loans ensuring compliance with company policies and industry standards.
- Collaborate with team members to identify process improvements and implement solutions to enhance efficiency.
- Maintain accurate records of all transactions and interactions ensuring data integrity and confidentiality.
- Generate reports and summaries using MS Excel to provide insights into process performance and identify areas for improvement.
- Communicate effectively with internal and external stakeholders to resolve issues and provide updates on the status of mortgage applications.
- Participate in training sessions and workshops to stay updated on industry trends and best practices.
- Support the implementation of new technologies and tools to streamline mortgage processing tasks.
- Ensure compliance with regulatory requirements and company policies in all aspects of the job.
- Provide feedback to management on process bottlenecks and suggest actionable solutions.
- Contribute to the overall success of the team by meeting individual and team performance targets.
Qualifications
- Possess strong technical skills in MS Excel including data entry validation and reporting.
- Have a keen interest in customer service within the mortgage domain.
- Demonstrate attention to detail and accuracy in all tasks.
- Show ability to work collaboratively in a team environment.
- Exhibit strong communication skills both written and verbal.
- Display problem-solving skills and the ability to think critically.
- Be willing to learn and adapt to new technologies and processes.
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Note: Shortlisted candidates will receive an email/call for the further interview process.