Cognizant Technology Freshers Recruitment
Cognizant is an American multinational product led digital corporation that provides digital products, digital IT services, including digital, technology, consulting, and operations services.
Company Name: Cognizant Technology Solutions India Pvt Ltd
Job Profile: PROCESS EXECUTIVE – DATA
Work Location : Chennai, Tamil Nadu, India
Qualification: Bachelor/Post Graduate Degree in Commerce (exclusion- BE/BTech/MCA, Arts/Science Graduates)
Responsibility:
Business/ Customer:
• Updating customer master, entering PO request in ERP, applying cash to invoices and maintaining a list of open invoices by the customer to ensure SLAs are met as agreed for customer satisfaction
Project / Process:
- Ensure process guidelines are followed and met as documented
- Meet process SLAs / metrics – productivity and quality targets within the established timelines.
- Create and maintain customer accounts.
- Process predefined number of transactions as assigned.
- Raise process related issues / concerns on time with process and team leads.
- Stay updated with the process knowledge / changes refer to knowledge updates/ repositories to effectively process transactions.
- Record data relating to production statistics, enduser related notes, etc as appropriate.
- Adhere to shift handover processes.
- Adhere to security practices set by organization.
- Provide updates and submit reports related to own area of work.
People/Team Management:
• Complete mandatory training for self as identified
• Align individual goals with team objectives (work cohesively with the team).
• Contribute to and participate proactively in knowledge sharing sessions.
• Participate and contribute to organizational activities.
• Record own attendance and time sheet related data.
Must Have Skills
- Order to Cash Order Management
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