Want Job Alerts? Join UsEricsson Recruitment for MS Automated Operation Engineer Details:
About Company:
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
Job Profile: MS Automated Operation Engineer
Degree Required: B.E/B.Tech
Experience Required: 1-4 Years
Salary: Not Disclosed
Work Location: Bangalore
About this opportunity
We are now looking for an Automated Operation Engineer to analyze, prepare, implement and verify the configuration and integration of a node, network and/or system. Your scope of work could include the scenarios of introduction, upgrade expansion, functionality and capacity. Your work will in part from our customer legacy!
- We believe in trust – we trust each other to do the right things!
- We believe in taking decisions as close to the product and technical expertise as possible.
- We believe in creativity – trying new things and learning from our mistakes.
What you will do
1st LO Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution.
You will bring
- Good communication & presentation skill & customer facing experience.
- Good analytical understanding and business perspective.
- Basis knowledge of Telco Network operations and IN platform.
- Service Alarm Monitoring
- Alarm Management for the assigned Network Services
- Ticket Management
- Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations
- Regular follow up on the events with relevant departments working on it as per the MSTOP process
- Handling functional Mailboxes
- Work towards KPI & Balanced Scorecard parameters
- Work towards the IPM parameters assigned by the Manager
- To ensure Security is implemented and maintained in accordance with Security and Risk Management directives of the organization
- Adherence to the organizational guidelines & departmental processes & procedures
- Clearing the first level Network Alarms
- Creation of Trouble Tickets
- Ticket updation and routing to the relevant department for further course of action
- Health check audits for RAN alarms.
To be successful in the role you must have:
- Technical and/or functional skills: Good knowledge of service networks / GSM Network / WCDMA network / service applications characteristics and capabilities.
- Knowledge on 3G /4G/ 5G architecture. L1 level RAN trouble shooting knowledge.
- RAN Optimization and RAN performance experience.
- Service Performance indicators and their interpretation. Basic Knowledge of services and service applications implementation / integration processes along with Access, Core, Transport & Service Networks
- Leadership skills: Not Applicable
- Language skills: Proficiency in written / Spoken English
- Values and behaviors: Ericsson Core Values / Honesty / Integrity / shall be exhibited
Key Qualification:
- Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecom)
- Experience 1-4years in relevant telecom field.
Apply before the link Expires for Ericsson Recruitment for MS Automated Operation Engineer.
Apply Link- Click Here to Apply for Ericsson Recruitment for MS Automated Operation Engineer
