Want Job Alerts? Join UsFacilio Internship 2024 Details:
What we do?
At Facilio, we’re pioneers in the B2B proptech space, dedicated to modernizing property operations with our cutting-edge SaaS platform. With our Series B funding of $35 million from top investors like Accel, Dragoneer, and Tiger, we’re well on our way to bringing the SaaS revolution to the global enterprise real estate industry.
As a company, we are a passionate crew of SaaS enthusiasts. We don’t blend in, we break barriers, stay true, and triumph together! As a team, we embody a high-agency mindset, always driven to smash stretch goals and bring our vision to life. We have a globally distributed workforce and have our offices across New York City, Dubai, Chennai, Singapore, and Sydney.
Job Profile: Product Support Intern
Job Category: Internship
Degree Required: B.E/B.Tech/MBA
Experience Required: Freshers
CTC: Best in industry
Work Location: Chennai
What you’ll do on a daily basis?
- Take responsibility for resolving reported customer issues, ensuring they are effectively addressed.
- Analyze and troubleshoot problems, identifying solutions to resolve customer concerns.
- Work closely with internal teams and developers to advocate for customers and develop effective solutions.
- Create and update documentation, including FAQs and knowledge base articles.
- Continuously maintain and enhance standard operating procedures.
What makes you a great fit?
- Engineering/MBA Graduates: Ready to commit to a 6-month full-time internship at our Chennai office.
- Strong Communicators: Exceptional verbal and written communication skills, adept at translating technical jargon into clear, understandable language for various audiences.
- Analytical Thinkers: Strong logical and analytical capabilities.
- Problem Solvers: Passionate about understanding and addressing customer issues, with solid skills in customer handling and stakeholder management (both internal and external).
- Detail-Oriented Individuals: A keen eye for detail and precision.
Why Join Our Internship Program?
- Earn While You Learn: Enjoy a paid internship experience.
- Pathway to a Full-Time Role: Outstanding performance during your internship could lead to a permanent position with us.
- Build Your Future: Advance your career with hands-on experience in an enterprise SaaS environment, serving a diverse, global clientele.
Apply Before the link Expires for Facilio Internship 2024.
Apply Link- Click Here to Apply for Facilio Internship 2024
Note: Shortlisted candidates will receive an email/call for the further interview process.