Want Job Alerts? Join UsFedEx Recruitment Drive 2024 Hiring Details:
Who we are
At FedEx, moving the world doesn’t only mean delivering for our customers around the globe. Moving the world is also about creating what’s next. We are Team FedEx and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what’s next.
Company Name: FedEx
Job Profile: Customer Financial Services Representative
Work Locations: Hyderabad & Mumbai
Required Education: Graduation
Required Experience: Freshers / Experienced
Salary Range: 5 LPA – 8 LPA
Employment Type: Full-Time – Regular
Category: Professional
Our Values
We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results.
With one FedEx culture, we:
Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what’s next
What you will be doing:
You will be a member of the MEISA Ship-To-Collect Team, supporting the MEISA organization and our customers in all matters related with cash application, invoice disputes and collections. Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members
What do you bring with you:
- Required Experience – 1-2 years collections & disputes, contact with global customers, customer service skills, root causes analysis.
- Skills required – Accuracy & Attention to Detail; Microsoft Office & PC Skills; Numerical
- Skills; Team Working Skills; Written & Verbal Communication Skills, Negotiation Skills, Problem Solving Skills
- Languages requirement – English is mandatory
- Add value – experience working with third party auditors / customer portals, Bespoke activities, working experience with SAP/Oracle/Salesforce apps
- Experience in OTC/STC process
What you can expect
· Spread your wings and take ownership of your career with opportunities to network and connect with professionals in your field and involvement in cross-functional projects
· A supportive and inclusive work environment.
· Mentorship and guidance from industry professionals.
· Exposure to real-world projects.
· Valuable skills and experience to enhance your resume.
Apply Before the link Expires for FedEx Recruitment Drive 2024 Hiring .
Apply Link- Click Here to Apply for FedEx Recruitment Drive 2024 Hiring
Note: Shortlisted candidates will receive an email/call for the further interview process.