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Foundever Off Campus Drive Hiring For Trainee Details:

About Us: Foundever India Pvt Ltd

Foundever is;
* World€™s Leading BPO.
* Handle 3 million contacts every day.
* 60000 Employees Worldwide.
* 145 centers in 27 countries.
* 350 clients
* 36 languages
* Rated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time in a row.

Company Name: Foundever India Pvt Ltd

Job Profile: Customer Service Representative

Work Location: Hyderabad, Telangana, India

Salary: Not Disclosed

Req ID: 370222

Job Summary

Answer inbound calls within the guidlines/goals established by the client and management. Consistently acheives call quality goals in order to meet client and customer satisfaction goals.

Primary Job Responsibilities

Greetings from FOUNDEVER!! Foundever is hiring for International Technical Support Voice Process.

Job Details:

1. Age: 18 years to 35 years

2. Minimum Qualification Intermediate (or +2 equivalent).

3. Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)

4. Experience Any Under Grad or Graduate Freshers.

5. Communication skills: Exceptional Spoken skills in English

6. Shifts: Rotational shifts (Should be comfortable to work in all shifts)

Salary: As per Market Standards

Note: Any candidate applying for this position should be okay to work from the office.

Experience: Any Under Grad/Graduate Freshers can apply.

Job Profile:

1. International Voice (Technical Support)

  • Responsibility: Provide Technical Support to International Customers
  • Shift Timings: Should be flexible to work in US Rotational Shifts.
  • Desired Skills: Need Excellent Communication skills in English.
  • Must-Have strong Technical Knowledge(Hardware, Software, and networking Concepts)
  • Working Days: 5 days working
  • Weekly Offs: 2 Week Offs(Rotational and Split)
  • Transport: Home Pickup and Home Drop.
  • Rounds of Interview: JAM, HR, Voice and Accent, Tech Test, Operations Round.

All Interviews will happen over telephone or Skype.

Note: Any candidate applying for this position should be okay to work from the office.

The selected candidates should be able to join ASAP and have all documents handy for background verification.

Skills/Knowledge/Abilities

  • Call Center experience a plus
  • Provide a high quality and proactive service to both internal and external customers

Education

  • High school diploma or equivalent
  • Bachelors in a related field

Experience Target

  • Call Center experience a plus

Apply Before the link Expires for Foundever Off Campus Drive Hiring For Trainee.

Apply Link- Click Here to Apply for Foundever Off Campus Drive Hiring For Trainee

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