Want Job Alerts? Join UsGenpact Walk-in Drive 2024 Hiring For Customer Service Details:
About Company:
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose €“ the relentless pursuit of a world that works better for people €“ we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Job Profile: Customer Service
Degree Required: Any Degree
Experience Required: 0 – 1 Year
Salary/CTC: Best in Industry
Work Location: Hyderabad
Venue Location Hyderabad
Interview Date 26 August 2024
Responsibilities
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Qualifications we seek in you
Minimum qualifications
- Graduate (Any Discipline except Law) (Post graduates are not eligible)
- Freshers are eligible (fluency in Hindi and English is mandatory)
- Candidates upto 1 year exp. In Voice/Non voice process are also eligible
Preferred qualifications
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Note: Please carry below documents with you:
- 3 copies of updates resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
Apply Before the link Expires for Genpact Walk-in Drive 2024 Hiring For Customer Service.
Apply Link- Click Here to Apply for Genpact Walk-in Drive 2024 Hiring For Customer Service
Note: Shortlisted candidates will receive an email/call for the further interview process.