Want Job Alerts? Join UsGenpact Walk-in Drive 2025 Details:
About Company:
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Job Profile: Customer Service
Degree Required: Any Degree
Experience Required: Freshers
Salary/CTC: Best in Industry
Work Location: Hyderabad
Venue Location: Raipur
Interview Date 11 February 2025
Work Location: Hyderabad (Only work from office)
Shifts: Flexible with any shift
Responsibilities
- Provide resolution to maintain standards of quality
- Review content and provide resolution based on prescribed guidelines
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
- Provide excellent customer service to our customers
Qualifications we seek in you
Minimum qualifications
- Graduate (Any Discipline except law)
- ONLY Freshers are eligible
Preferred qualifications
- Effective probing skills and analysing/understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Note: Please carry below documents with you:
- 3 copies of updated resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
Genpact Mega WALK-IN Drive for FRESHERS_Customer Service: Non-Voice Roles on 11th February 2025 || Walk-In venue: Raipur || Work location: Hyderabad
Date: 11th February 2025 (Tuesday)
Time: 11 AM – 3 PM
Venue: ICA Edu Skills; 2nd Floor, LIG 115, Avanti Vihar Rd, opposite to Anandi Library, Kavita Nagar, Anand Vihar, Geetanjali Colony, Shankar Nagar, Raipur, Chhattisgarh 492001.
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