Want Job Alerts? Join UsHCLTech Walk-in Drive 2024 Freshers Hiring For Customer Service Details:
About Company:
HCL Technologies Limited is an Indian multinational information technology consulting company headquartered in Noida, Uttar Pradesh. Founded by Shiv Nadar, it was spun out in 1991 when HCL entered into the software services business. The company has offices in 59 countries and over 220,000 employees.
Job Profile: Analyst
Degree Required: Any degree/PG degree
Experience Required: Freshers
Salary/CTC: Best in Industry
Work Location: Lucknow
Venue Location: Lucknow
Job description
Roles and Responsibilities
- Provide exceptional customer service to clients through various channels such as email, chat, and social media.
- Handle customer inquiries, resolve issues, and provide solutions in a timely manner.
- Work on non-voice processes including semi-voice processes like Decto5Dec24.
- Collaborate with team members to achieve process goals and objectives.
- Maintain accurate records of customer interactions using CRM software.
Eligible candidates can apply as soon as possible by following the below link.
For more details: Click here.
To Apply: Click here.
Note: Shortlisted candidates will receive an email/call for the further interview process.