Want Job Alerts? Join UsHCLTech Walk-in Drive 2025 Hiring For Healthcare Details:
Job Profile: Healthcare Voice Inbound & Outbound
Job Category: Walk-in
Degree Required: Any degree
Experience Required: Freshers
Salary/CTC: Best in Industry
ESSENTIAL RESPONSIBILITIES:
- Make outbound calls to healthcare providers and insurers to follow up on claims and payments.
- Investigate and resolve issues with denied or underpaid claims.
- Maintain accurate records of all communications and transactions.
- Conduct pre and post call analysis, documentation, and take appropriate actions to resolve tasks at first contact.
- Update account-wise customer interactions daily.
- Achieve critical performance targets.
- Ensure efficiency in line with performance targets and process guidelines.
- Identify problems and document business requirements using industry knowledge and tools.
- Follow client process workflows and HCL policy guidelines.
SKILLS AND COMPETENCIES:
- Strong verbal and written communication skills
- Focus on delivering a positive customer experience
- Should possess active listening skills
- Good data entry & typing skills
- Ability to multitask.
- Ability to contribute to the process through improvement ideas.
- Analytical and problem-solving skills on the process.
- To use sound judgment and take decisions.
Rounds of interview:
HR Screening, Versant Test and Operations Interview
Laptops are not allowed in the campus.
Perks and Benefits:
1. Cab provided (chargeable)
2. International Trainers
3. World class exposure
4. Excellent working environment
5. Salary – Best in industry
6. Shift – Flexible with any shifts (Night)
Interested candidates can directly visit the HCL campus and carry photocopy of your updated CV.
Walk In Date: 27th Mar to 29th Mar 24
Interview Mode: Face to Face Interview
Interview Venue: HCL TECH, Sholinganallur ELCOT campus, Tower 4, Chennai-119.
Interview Time: 11:30AM – 2PM
Contact HR: Pradeep / Freddy
Contact HR: Judith/Shinaz/Maithreyee
For More Details: Click here.