Want Job Alerts? Join UsHCLTech Walk-in Drive 2024 Hiring For Process Associate Role Details:
About Company:
HCLTech: In 1976, there were only 250 computers in India. Then, Shiv Nadar, the founder of HCLTech, led a team of eight young people who passionately believed in the power of information technology. From that vision, I grew a global enterprise that redefined the Indian IT industry. Today, HCLTech—which spun off as a separate unit in 1991—is one of the leading IT service providers worldwide, with a revenue of US$ 12.9 Bn. But while we may be a globally recognized leader in the tech and IT industry, we’ve never forgotten the start-up mindset that got us here.
HCL is hiring for Email Support
Designation Process Associate (Graduate/post Graduate- Fresher) (BTech/Mtech Candidates are not eligible)
Work Location– Client Site, DLF Cyber city, Gurgaon / Gurugram.
Shifts – 24* 7 ,5 days working – 2 days off – Rotational offs.
Cabs Yes Chargeable
Job description
Type of Requirement:- E-Mail Support (Excellent Written & Verbal Communication is a must) .
Designation:- Process Associate (Fresher)
Required-
- Good fluency of the English language, both written and spoken
- driven to deliver an excellent customer experience through resolutions and adherence to response times
Skill set Required :-
*Excellent English Written Communication Skills.(MUST HAVE)
*Strong E-Mail Writing Skills with focus on Customer Service.
*Solving Customer Queries Via E-Mail.
Job Description –
- You will use deductive reasoning to make sound business decisions.
- You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
- You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency
- You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow.
- You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies.
- You will learn and process all products offered in the logo..
Key Skills
- Team oriented/team player
- Situational/contextual awareness with the ability to understand the impacts of one’s work.
- Excellent critical and analytical thinking abilities
- High attention to detail, and high level of professionalism
- Proactive, self-motivated, self-starter, minimal supervision
- Excellent analytical skills and strong decision-making skills committed to resolution and compliance
- Strong organizational, time and workflow management skills
Eligible candidates can attend the Walk-in Drive on 07 & 08 September 2024 (10:00 AM to 5:00 PM)
7th September – 8th September , 11.00 AM – 5.00 PM
Contact Person – Shikha/Suyash
Walk In Address-
HCLTech Candor Tech Space Tower 11, 1st Floor, Sector 21 Dundahera Village Gurugram, Haryana 122022
Time– 11 AM to 05 PM
Please carry two copies of resume.