Want Job Alerts? Join UsHCLTech Walk-In Drive 2025 Hiring For Customer Service Representative Details:
About Company:
HCLTech is a global technology company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion. To learn how we can supercharge progress for you, visit hcltech.com.
Job Profile: Healthcare Voice
Degree Required: Any degree
Experience Required: Freshers
Salary/CTC: Best in Industry
Work Location: Chennai
Venue Location: Chennai
Walk-in Date: 20 & 21 February 2025
ESSENTIAL RESPONSIBILITIES:
- Make outbound calls to healthcare providers and insurers to follow up on claims and payments.
- Investigate and resolve issues with denied or underpaid claims.
- Maintain accurate records of all communications and transactions.
- Conduct pre and post call analysis, documentation, and take appropriate actions to resolve tasks at first contact.
- Update account-wise customer interactions daily.
- Achieve critical performance targets.
- Ensure efficiency in line with performance targets and process guidelines.
- Identify problems and document business requirements using industry knowledge and tools.
- Follow client process workflows and HCL policy guidelines.
SKILLS AND COMPETENCIES:
- Strong verbal and written communication skills
- Focus on delivering a positive customer experience
- Should possess active listening skills
- Good data entry & typing skills
- Ability to multitask.
- Ability to contribute to the process through improvement ideas.
- Analytical and problem-solving skills on the process.
- To use sound judgment and take decisions.
Rounds of interview:
- HR Screening, Versant Test and Operations Interview
- Laptops are not allowed in the campus.
Perks and Benefits:
1. Cab provided (chargeable)
2. International Trainers
3. World class exposure
4. Excellent working environment
5. Salary – Best in industry
6. Shift – Flexible with any shifts (Night)
WALK – IN Interview for Freshers (Healthcare Voice) -20th and 21st Feb
FRESHERS: Graduation must (NO B.E/B.Tech/Engineering/Tech Graduates,MCA/MSc/M.com)
Work Location: Sholinganallur ELCOT Chennai.
Interview Mode: Face to Face Interview
Interview Venue: HCL TECH, Sholinganallur ELCOT campus, Tower 4, Chennai-119.
Interview Time : 11:30AM – 2PM
Contact HR: Shinaz/ Judith.
More Info- Click Here