Want Job Alerts? Join UsHCLTech Walk-In Drive 2025 Hiring For Customer Support Details:
About Company:
HCLTech is a global technology company, home to more than 220,755 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion.
Job Profile: Customer Support Executive
Degree Required: Any Degree
Experience Required: Freshers
Salary/CTC: Best in Industry
Work Location: Chennai
Venue: Chennai
Job description
We are looking for a motivated and detail-oriented freshers. The ideal candidate will be comfortable working night shifts and in a 24/7 work environment. Candidate will be responsible for solving customer queries through calls and emails, ensuring a high level of customer satisfaction.
Key Responsibilities:
- Handle customer queries and issues via phone and email in a timely and professional manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other departments to resolve customer issues.
- Monitor and report on key performance indicators (KPIs) related to customer service.
- Continuously improve processes to enhance customer experience.
Requirements:
- Comfortable working night shifts and in a 24/7 work environment.
- Excellent attention to detail and problem-solving skills.
- Strong communication skills, both verbal and written.
- Ability to work independently and as part of a team.
Preferred Qualifications:
- Graduation Mandatory Excluding (B.Tech/M.tech/BCA/MCA/Law)
Interested candidates can come for the walk in drive & also can share their resumes on [email protected]
- 21st April – 26 April , 11.00 AM – 4.00 PM
- HCL Technologies LTD Sholinganallur Chennai – Info hind No 602/3 Elcot Economic Zone, Sholinganallur Village, Medavakkam High Road, Sholinganallur, Chennai – 600119
- Contact – Vikas Kapoor
More Info- Click Here