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About company
On April 4, 2022 the merger of India€™s largest Housing Finance Company, HDFC Limited and the largest private sector bank in India, HDFC Bank was announced. HDFC Ltd, over the last 45 years has developed one of the best product offerings, making it a leader in the housing finance business. HDFC Bank enables seamless delivery of home loans as a part of its wide product suite catering to urban, semi urban and rural India.
Job Opening : Retail Branch Banking
Job role : Cashier/ Teller, Personal Banker authorizer & Teller Authorizer
Job Location Mumbai – All location
Grade – E1 to E3
Role & responsibilities
Supervisory responsibility
- Supervise & monitor Personal Banker desks and contract sales staff
- Branch administration
- Lobby Management
- Ensure quality customer service is delivered
- Resolution of customer queries/complaints
- Customer service to ensure walk in customers issues
- Monitor Staff productivity and give guidance on improving the same in conjunction with the Branch Manager
- Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable
- Branch Operations and Audit Compliance
Transactional responsibility
- Authorize Personal Banker transactions
- Corporate salaries processing
- Cost Management and staff productivity
- Responsible for Cash and Customer transactions at the Teller counters
- Supervising all Non-Cash transactions like DD/MC, fund transfer etc
- Penetration of Saving Accounts on non liability customers
- Reconciliation and maintenance of suspense accounts register as per the required format
Sales
- Branch Merchandising
- Generate business, cross sell and monitor cross sales of Personal Bankers
- Generate leads for Third Party Products to the customers
- Ensure that all tellers are adequately trained on the Products of the bank.
Preferred candidate profile
Key Skills
- Sales and Influencing Skills
- Banking Product & Process Knowledge
- NRI Product and Regulatory Knowledge
- Planning and Organizing Skills
- Communication
- Knowledge of Competition & Current trends in financial Industry.
Eligible candidates be available for interview or share resume on id – [email protected]
Interview date – 18th May 2024 (Saturday)
Interview Venue – HDFC Bank, 9th Floor, I Think Techno Campus, Opp. Crompton Greaves Near, Kanjurmarg Station Rd, Kanjurmarg East, Mumbai – 400042.
Time – 10 am to 2 pm
More Info- Click Here