Want Job Alerts? Join UsIDFC FIRST Bank Off Campus Details:
About Company:
IDFC FIRST Bank stands out as the new-age bank in India, driven by principles of ethical banking, technological innovation, and societal welfare. With a strong commitment to serving customers ethically, the ‘Near and Dear’ Test, assures that our products meet the standards we’d want for our loved ones. We reject unethical income and simplify our offerings, eliminating fees on various services such as Savings Accounts, Debit Cards and transactions, making us the FIRST and only bank in India to do so. Our approach is customer-centric, with transparent and user-friendly products, levelling up the industry standards.
Company Name: IDFC FIRST Bank Ltd
Job Profile: Customer Service Executive
Work Location: Across India
Salary: Not Disclosed
Job ID: 144672
Job Purpose:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. In this role, you will be responsible for providing exceptional customer service to our clients and resolving their inquiries in a timely and efficient manner.
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Primary Responsibilities:
- Handle incoming calls/emails from customers regarding their accounts.
- Provide accurate and timely information to customers regarding their accounts, products, and services.
- Resolve customer inquiries and complaints in a professional and courteous manner.
- Maintain a high level of customer satisfaction by meeting or exceeding customer expectations.
- Collaborate with other departments to ensure customer issues are resolved quickly and efficiently.
- Meet or exceed productivity and quality standards always maintaining TAT.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving skills and attention to detail.
Education Qualification:
- Graduation: Any Graduation
- Experience: 0 to 2 years of relevant experience.
Apply Before the link Expires for IDFC FIRST Bank Off Campus.
Apply Link- Click Here to Apply for IDFC FIRST Bank Off Campus
Note: Shortlisted candidates will receive an email/call for the further interview process.
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