Want Job Alerts? Join UsIndiGo Walk-in Drive 2024 Hiring Freshers Details:
About Company:
IndiGo is India’s largest passenger airline. We primarily operate in India’s domestic air travel market as a low-cost carrier with focus on our three pillars – offering low fares, being on-time and delivering a courteous and hassle-free experience. IndiGo has become synonymous with being on-time.
Since our inception in August 2006, we have grown from a carrier with one plane to a fleet of 300+ aircraft today. A uniform fleet for each type of operation, high operational reliability and an award winning service make us one of the most reliable airlines in the world.
Job Profile: Officer – Customer Service/Ramp/Security
Degre Required: Any degree
Experience Required: Freshers/Experienced
CTC: Best in Industry
Work Location: Hyderabad
Venue Location: Hyderabad
Walk-in Date: 30 April 2024
JOB DESCRIPTION: Officer – AO&CS in the role of Ramp
Job Responsibilities
- Confirm the ETA of the flight from OCC or System (Navitaire).
- Take the bay no. from Apron and convey it to all the stations on R.T.
- Ensure that you are at the bay D-20 mins with all the equipments required.
- Note down the Touch down and Chocks and convey it on R.T.
- Allign the ramp properly.
- Make sure there are enough coaches available for deplaning the pax and take care that baggage should reach Arrival before the pax.
- Check the cleaning and take the boarding clearance from the Cabin crew and announce it on R.T.
- Make sure loading is done as per Loading Instruction Report given by the Load and Trim staff.
- After departure make sure that all the equipments are sent back to the transport yard.
- Fill the ramp filling.
- During the flight ensure everyone is smooth, safe and flight is on time.
JOB DESCRIPTION: Officer – AO&CS in the role of Customer Service
Job Purpose:
To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.
Key Responsibilities And Accountabilities:
Assist customers through all procedures related to arrivals & departures in the following activities.
Reservations & Ticketing:
- Making reservations across the counter
- Selling of tickets.
- Remitting cash to the concerned department.
- Answering customer queries over the telephone.
Departures
- Attend the pre – flight and post flight briefings.
- Setting up of check in counters.
- Screening of checked in baggage.
- Maintain high quality of Check in procedures.
- To assist customers with special requests.
Arrivals
- To assist customers with special requests.
- To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
- Co-ordination with the baggage vendor for the damaged bags.
- Follow up with the en-route stations regarding lost baggage.
Post flight departure
- Filing of all necessary flight papers
- Any other responsibility assigned by the management from time to time
Job Description: Officer – Security – AO&CS
Primary Responsibility:
You will be responsible for implementation of security policy and procedures laid down by the Company.
Mission:
To secure
- Safe operation
- Punctuality
- Customer Satisfaction
- Team efficiency
- Cost control
- Secure good working atmosphere and environment
Focus:
Manage safe and secure operations in accordance with security program and applicable procedures.
Functional Responsibilities:
- Maintain standards as per Company requirements
- Ensure effective threat assessment and response capability
- Achieve department goals and follow up
- Perform duties as per the Security Programme.
- Maintain performance standards and follow up with your shift
- Monitor continuously the Quality System and the level of conformance
- Secure quality levels
- Optimize resource
- Aware of Emergency Response Procedures, rules and regulations
- Acquire and maintain necessary skills required to perform job functions
- Maintain work procedures as per company requirements
- Carry out development dialogue with the Team leaders
- Control theft and pilferage of company property
Eligibility Criteria:
- Educational Qualification: Graduates from a Recognized Board or University as determined by IndiGo.
- If at any stage prior to or during the Employment of Candidate, it is found that the requisite qualification is not completed from a Recognized Board or University as determined by IndiGo, such candidate’s Offer for Employment or Employment is liable to be withdrawn or terminated.
- Desired Skills: Good Communication Skills, Customer Service Aptitude, Open to work in rotational shifts, able to work under pressure.
- Airport Operations Experience Preferred.
- No Visible Tattoo marks/ body art
- Age: Up to 27 Years
Interviewed Candidates can reapply after 6 months
Kindly check the eligibility criteria before appearing for the Interview.
Mandatory Documents to be Carried : (In-case we fail to carry these documents, we shall not be in a position to conduct your interview)
- CV / Resume ( with Photo)
- Photocopy of Aadhaar Card
- Pan Card
- Photocopy of Graduation Certificate (Provisional Certificate shall not be considered)
- 2 passport size photographs.
- Valid Passport – Issue Date should be from 2020.
Please Note –
IndiGo does not charge any money for interviews or recruitment. All communication related to offer letters will be sent from official IndiGo email IDs only. (For example: [email protected] )
We would like to invite you for a Face-to-Face Round of Interview on 30th April 2023. Please find below the Timing and Venue Details.
Date – 30th April 2024, Tuesday
Reporting Time – 8:30 AM-09:30 AM
Venue – Radisson Blu Plaza Hotel Hyderabad Banjara Hills 8-2-409, Rd No. 6, Banjara Hills, Hyderabad 500034, India.
CVs will be collected till 0930 AM only
Application for this job is a must before coming for the interview ( Please make sure to tick YES at registered for Walk In Drive)
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