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Infinite Off Campus Drive 2023 Hiring Freshers As Associate Support Engineer For BE/BTech/ME/MTech

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Infinite Off Campus Drive 2023 Hiring Details:

About Company:

Infinite is a global technology solution provider headquartered in Rockville, Md. The company provides business technology solutions and product engineering services for telecom, hi-tech, healthcare, media & entertainment, insurance, banking & financial services, retail, public sector, travel and transport, and government. With the proprietary frameworks, platforms, accelerators, and domain experts, Infinite has been solving challenges for Fortune 1000 companies since 2001. Core service offerings include business transformation, digitalization, cloud services, application development management services, quality engineering and assurance, product/platform engineering, and infrastructure services. For more information, please visit www.infinite.com.

Job Profile: Associate Support Engineer

Degree Required: B.E/B .Tech

Experience Required: 1-2 years

Salary: Not Disclosed

Work Location: Bangalore

Job description

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Production Support Analyst Responsibilities:

  • Responsible for Batch Job monitoring
  • Batch scheduling/processing
  • Co-ordination during Application Maintenance, Production Outage
  • Responsible for driving Defect and Incident Management
  • Preparing training manuals and FAQ materials for easy-access
  • Documenting processes and maintaining records
  • Collaborating with internal team and customer
  • Keeping stakeholders informed of advancements in incident or requests

Production Support Analyst Requirements:

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  • Bachelor’s degree in computer science, information systems, or similar
  • Experience required- 1 to 2 years
  • At least one year experience in IT
  • Good communication skill
  • Knowledge on ITIL process
  • Proficiency in any ITSM software
  • Exceptional analytical and problem-solving skills
  • Advanced collaboration, communication, and interpersonal skills
  • Excellent organizational and time management skills

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