Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
- Understanding of network protocols: SDWAN, SDLAN, TCP/IP, MPLS, BGP, OSPF, WLC, WAP, VLANs, Spanning Tree Protocol
- Experience working on Data center architecture (ACI, Spine & leaf, flat v/s hierarchical)
- SDWAN Viptela, Silver peak, Versa, Aryaka
- Monitoring and Ticketing tools – SolarWinds, Cisco Prime, Cisco DNAC, BMC, Jira, Service Now
- Understanding of network Load balancers F5, NetScaler, VMware AVI etc.
- Working knowledge on DNS/DHCP/IPAM, Cloud Proxy.
- Monitor network performance metrics like bandwidth utilization, latency, and packet loss to identify potential issues and proactively address them
Role & responsibilities:
- Resolving incident & problem on network technology mainly Routing / Switching / Wireless, SDWAN, SD LAN, DC Network.
- Ensuring the resolution within the SLA
- Resolving P1 & MIM on fast track
- Work with networking OEM for resolution and permanent Fix
- Work on capacity management and Change management as per best practice
- Knowledge of basic troubleshooting skills in network
- Working closely with inter domain team to resolve tickets and meet the SLA.
- Manage escalations, be a trusted advisor for the customer and work closely with customers in resolving customer query and action
- Running the service operations in close cooperation with other IT process owners and service owners.
- Prepare reports as per business requirements
- Ensure the tickets are close with in SLA and bring efficiency in addressing.
Apply Before the link Expires for Infosys Recruitment 2025 Hiring For Network Engineer Role.
Apply Link- Click Here to Apply for Infosys Recruitment 2025 Hiring For Network Engineer Role
Note: Shortlisted candidates will receive an email/call for the further interview process.
Want Job Alerts? Join Us