Want Job Alerts? Join UsInfosys Walk-in Drive 2024 Hiring For Voice Process Role Details:
About Company:
At Infosys BPM, we provide end-to-end transformative business process management (BPM) services for our clients across the globe. Our integrated IT and business process management solutions approach enables our clients across industries and service lines to unlock business value and address their business challenges.
We enable our clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience, utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms.
Job Description: Process Executive (as per experience)
Location: Pune
Employment Type: Full-Time.
Qualification: Customer Support- Full time Graduates
Experience: 0 – 4 Years
Please find below Job Description for your reference:
Infosys BPM Ltd. is hiring for (Customer Support – Voice)
- Job Location: Pune
- Qualification: Customer Support- Full time Graduates
- Experience: 0 – 4 Years
Key Responsibilities:
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Open to work in 24*7 and work from office environment
- Analytical problem solvers who will understand issues and to resolve customer issues
- Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
- Being proactive and show the utmost respect for customers time
- Good time management, ensuring all contacts with customers add value
Must adhere and non-negotiables:
- Excellent in communication
- Need to work on US shift timings.
- Need to complete specific and dedicated training programs set by the client.
- 24*7 ,flexible shifts100% WFO, no hybrid
Preferred Qualifications:
- Any Graduate – Additional certifications in customer service/upskilling
- Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Documents to Carry:
- Carry a printout your updated resume.
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Pointers to note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance.
We are hiring for Customer Support Voice Process for Pune. Please walk-in for the interview on 4th October 2024 in Kolkata.
Note: Please carry a copy of this email to the venue.
Interview details:
Interview Date: 4th October 2024
Interview Time: 10 AM to 1:00 PM IST
Interview Venue:
Infosys Limited Plot No IIIG/2,P. S-New Town, Kolkata -700135 (Hatisala)
For More Details: Click here.