Want Job Alerts? Join UsInfosys Walk-in Drive 2024 Hiring For Details:
About Company:
At Infosys BPM, we provide end-to-end transformative business process management (BPM) services for our clients across the globe. Our integrated IT and business process management solutions approach enables our clients across industries and service lines to unlock business value and address their business challenges.
We enable our clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience, utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms.
Job Description: Process Executive
Location: Bengaluru
Employment Type: Full-Time.
Experience: 0 -2 Years
Shifts: 24/7
Education: Any Graduate
Work From Office is mandatory
Infosys BPM Ltd. is hiring for (Customer Support – Voice Process)
- Job Location: Bengaluru
- Qualification: Customer Support – Full time Graduates
- Experience: 0 – 2 Years
JOB DESCRIPTION:
The role requires to handle customer service queries through calls while delivering Excellent feedback
- Should have excellent communication Skills
- Provide appropriate solutions and alternatives within the time limits
- Responds to customer queries by understanding the enquiry.
- Resolve customer complaints and issues in a timely and professional manner
- Should have Empathy and take responsibility
- Should be comfortable to work in complete Night Shift
- Should be comfortable to work from Office.
- Should be comfortable to take Inbound customer calls (Approx 30-40 Calls per day).
Additional Requirements:
Documents to Carry:
- Carry a printout your updated resume.
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Pointers to note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance
We are hiring for Customer Support Voice Process for Bengaluru. Please walk-in for the interview on 2nd of December 2024 in Bengaluru.
Note: Please carry a copy of this email to the venue.
Interview details:
Interview Date: 2nd of December 2024
Interview Time: 10 AM to 1:00 PM IST
Interview Venue:
Infosys Recruitment Centre
785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078
Land Mark : Sindhoora Convention Center
More Info- Click Here