Want Job Alerts? Join UsLogitech Internship 2025 Hiring Freshers Details:
About Company:
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.
Job Role IT Service Support Intern
Job Category Internship
Qualification B.E/B.Tech/B.Sc/Diploma
Experience Freshers
Stipend Best in industry
Job Location : Chennai
The Role:
Logitech is looking for an IT Service Support Intern to provide IT support and training to our end-users across India and other regions. The role requires a service-oriented mindset, along with creativity in problem-solving. We are seeking an individual who is open, flexible, and a strong communicator. If you enjoy participating in projects and tackling challenges, this is an ideal opportunity for you.
The IT Employee Experience & Services Team is a global team that collaborates with other departments to support end users and IT equipment at Logitech sites.
Your Contribution:
Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviors you’ll need for success at Logitech. In this role, you will:
- Provide IT service support, guidance, and training to end-users for various IT devices, applications, or processes.
- Troubleshoot hardware and software issues both locally and remotely.
- Conduct IT onboarding activities for new employees.
- Assist in the discovery of new IT business tools to support our business users and internal IT teams.
- Collaborate with internal IT teams on system testing, integration, and maintenance.
- Participate in product testing with business groups.
- Seek, suggest, evaluate, and implement process and technology improvements.Key Qualifications:
To be considered, you must bring the following minimum skills and behaviors to our team:
- Experience in end-user desktop support
- Proficiency in troubleshooting Windows 11, M365 and MacOS
- Knowledge of Google Workspace
- Strong communication skills, with comfort in working with various stakeholders
- Good knowledge of hardware installation, cabling, and troubleshooting
- Troubleshooting skills for bug identification and resolution
- Strong customer service skills
- Excellent teamwork skills
- Ability to work independently within a remote team
Fluent in English
- Knowledge of MS Intune, Apple MDM Device Management software, ServiceNow, or similar tools
- Familiarity with advanced printer/peripheral device troubleshooting and patch management
- Project management/design thinking skills
Education:
- Obligation to complete high school education
- Currently pursuing an IT diploma/college or seeking a first IT-related experience.
Apply Before the link Expires for Logitech Internship 2025 Hiring.
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Note: Shortlisted candidates will receive an email/call for the further interview process.