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McKinsey and Company is hiring for Solution Tech Advisory Interns!

McKinsey and Company is hiring for Solution Tech Advisory Interns!

About McKinsey and Company

McKinsey & Company is an American worldwide management consulting firm that was founded in 1926 by James O. McKinsey. It is the oldest and largest of the “Big Three” management consultancies – the world’s three largest strategy consulting firms by revenue.

The company helps organizations across the private, public, and social sectors create the Change that Matters most to them

Company Name: McKinsey and Company

Work Location: Gurgaon, Haryana, India

Job Profile: Solution Tech Advisory Internship

Experience Required: Freshers

Degree Required: Any Graduates

Responsibilities of the Intern:
  • Be responsible for technical and functional troubleshooting of ClienTech applications
  • Assist in access provisioning, user management, and ticket management
  • Troubleshoot and resolve technical and functional issues involving these applications via email and over the phone while adhering to internal processes and McKinsey quality standards
  • Investigate problems and identify solutions in an efficient, creative, and timely manner by utilizing available search tools, synthetizing information coming from different sources, and providing the best possible answer
  • Be responsible for escalating second/third level technical issues to the appropriate teams as well as following up on the results
  • Contribute to the improvement of the service line by identifying strategies to help reduce/resolve the occurrence of issues
  • Graduate degree in computer science, engineering, or related fields
  • Business experience in an IT support function with a multinational and/or IT-enabled services organization
  • ITIL certification is a plus
  • Basic knowledge of MS Excel (including functions, pivot tables, and data import); experience with Tableau and Alteryx is a plus
  • Exposure to AWS and Azure is a plus
  • Strong interpersonal skills
  • Ability to work both independently and in virtual team settings
  • Ability to manage own learning and contribute to functional knowledge building
  • Good verbal and written English communication skills; knowledge of any third language is a plus
Apply Before the link Expires.

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