Want Job Alerts? Join UsMicrosoft Freshers Internship 2024 Details:
About Company:
Microsoft Corporation is an American multinational corporation and technology company headquartered in Redmond, Washington. Its best-known software products are the Windows line of operating systems, the Microsoft 365 suite of productivity applications, the Azure cloud computing platform and the Edge web browser.
Job Profile: Technical Support Engineering Intern
Degree Required: B.E/B.Tech/B.Sc
Experience Required: Freshers
CTC: Best in Industry
Work Location: Across India
Overview
As a Techical Support Engineering Intern, unSder supervison, you will provide technical support to customers, partners, field engineers and other product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, or networked and/or wireless systems. You will perform troubleshooting and related analyses; escalates issues as appropriate or serves as the escalation point for highly complex issues.
At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.
Qualifications
- Currently pursuing a Bachelor’s Degree in Computer Science, Information Technology (IT), or related field
- Must have at least 1 semester/term remaining following the completion of the internship
Responsibilities
- Reviews issues and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues.
- Analyzes problems and develops solutions to meet customer needs using log analysis and other proprietary tools.
- Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.
- Provides feedback to improve products to more senior engineers or technical advisors.
- Attends case triage meetings and/or case discussions to collaborate and share ideas to resolve problems.
Apply Before the link Expires for Microsoft Freshers Internship 2024.
Apply Link- Click Here to Apply for Microsoft Freshers Internship 2024
Note: Shortlisted candidates will receive an email/call for the further interview process.