Movate Off Campus Freshers Recruitment 2024 Hiring Details:
About Company:
Movate (formerly CSS Corp), is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries stay ahead of the curve by leveraging its diverse talent of over 11,700 full-time Movators across 20 global locations and a gig network of thousands of technology experts across 60 countries, speaking over 100 languages. Movate has emerged as one of the most awarded and analyst-accredited companies in its revenue range.
Company: Movate
Job Profile – Network Engineer L1
Location: – Chennai
Level: – L1 Engineer
Shift : Flexible to work in US timings
Job Description:
- Ø Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues.
- Ø Troubleshoot Product, Codes and Configuration issues
- Ø Ensure consistent customer satisfaction
- Ø Document all communication with customers in the CRM
- Ø Interface with international customers
- Ø Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC
Primary Skills:
- Ø OSI layers – detailed understanding of each layer’s function and relevant protocols that operates at each level
- Ø TCP/IP – thorough understanding and clear explanation about windowing/handshake mechanism
- Ø MAC header structure and use of each fields
- Ø IP header structure and use of each fields
- Ø ARP – how ARP works in a Layer 2 and Layer 3 communication
- Ø Mac address table fields and how a switch uses MAC table for switching decisions
- Ø ARP table and how a switch uses ARP table
- Ø Routing Table fields and how a Router uses routing table for routing decisions
- Ø DHCP protocol messages (clear understanding of DORA process)
- Ø DHCP operation in layer 2 and layer 3 scenarios (server & client in same vlan or different VLAN)
- Ø thorough understanding of Broadcast domain and Collision Domain
- Ø thorough understanding of Unicast, Multicast and Broadcast traffic
- Ø thorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, Linkage
- Ø thorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication)
- Ø Difference between Routing and Routed protocols
- Ø Good troubleshooting approach (from Level 1 to 7 of OSI)
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Note: Shortlisted candidates will receive an email/call for the further interview process.