NTT Data Off Campus | NTT Data Recruitment | NTT Data System Support Associate | B.E/B.Tech | NTT Data Jobs | Freshers Jobs | Freshers Off Campus | 2017
About the Company: NTT DATA is a Global IT Innovator delivering technology-enabled services and solutions to clients around the world. The company provides consulting, managed services, projects, outsourcing, and cloud-based solutions to mid-sized and large enterprises in all major industries.With business operations in more than 35 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing to cloud-based solutions.
Official Website : http://www.nttdata.com
Job Type: IT/Software Industry
Job Profile: System Support Associate
Degree Needed: B.E/B.Tech
Experience Needed: 0-1 Years
CTC: Best in Industry
Work Location Bangalore
Desired Candidate Profile:
- Bachelor’s Degree
- Knowledge on Exchange Server and Client related issues (Outlook, OWA, ActiveSync etc.)
- MSCE,MCP,Knowledge on Windows, AD, Basic Networking, DNS etc.
About the Job:
- Typically, the System Support Sr. Associate assists in the support and maintenance of the Messaging Environment. With guidance, conducts end user support tasks, administrative account changes, and basic end user troubleshooting. Assists the senior team members in the maintenance tasks associated with the day to day to administration support for the messaging environment. The Sr. Associate possesses knowledge of several Messaging technologies. In addition has knowledge on supporting BES Server & Client related issues. Responsible of working on Incident & Request Tickets in the queue. Willing to work in Rotational Shift as per the business requirement.
Role Responsibilities - A facilitating role which would be the first point of contact for any customer issue. The primary responsibility for the role is to monitor different Messaging OPAS queue and work on customer request within stipulated timelines. Additional responsibility includes understand the issue reported document and escalate it appropriately. An operationally focused role working under close supervision.
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