NTT Global Off Campus Drive Details:
About Company: By always listening and continuously innovating we help people, clients and communities move confidently into the digital future and shape a better world. Learn More. We are. NTT. A Global Technology and Business Solutions Provider.
Company Name: NTT Global
Job Title: Associate Engineer
Department: Engineering and Operations
Location: Mumbai
Reporting: Lead – Global Service Desk
Job Type: Full Time
Shift: Rotational Shift
Experience Required: Freshers
PRE-REQUISITES
- Basic networking knowledge and some work experience
- Python knowledge at Basic / Beginner level
- Knowledge of other languages is a plus (e.g. Bash, Perl, PHP)
- Excellent written and verbal communication skills
- Strong interpersonal and problem solving skills
- Excellent customer service, analytical and organizational skills
- Willing to work in 24×7 rotational shift
- Ability to take initiatives for individual projects as well as work in a team environment
RESPONSIBILITIES
- Communicate and coordinate network/security maintenance and schedules
- Assign the system generated trouble tickets to the Network Engineers for troubleshooting
- Monitor and maintain network stability
- Create, maintain and enforce all processes and procedures for the Global Service Desk
- Work closely with other Global Service Desk Managers across other regions
- Handle issues proactively for priority customers and ensure resolution in timely manner
- Any additional task given to the incumbent from time-to-time based on business needs
TRAINING AND CERTIFICATION: CCNA, CCNP
EXPERIENCE: Minimum 6 months of progressive, relevant experience and proven capability to work in a complex network environment. (Freshers can also Apply)
EDUCATION
Bachelor in Engineering – Computers/Electronics/Communication or related field
Graduate/Post Graduate in Science/Maths/IT or related streams with relevant technology experience
Apply before the link Expires.
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