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Optum Recruitment 2024 Hiring For Desktop Engineer Role- Apply Now

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Optum Recruitment 2024 Hiring Details:

About Company:

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life.

Job Profile: Desktop Engineer – I

Degree Required: B.E/B.Tech/B.Sc


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Experience Required: 1+ years

Salary/CTC: Best in Industry

Work Location: Chennai

Primary Responsibilities:

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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Install, configure, and troubleshoot desktop hardware, software, and peripherals for end-users
  • Respond to support tickets and service requests in a timely and efficient manner, providing effective solutions
  • Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals
  • Maintain inventory records of desktop equipment and ensure timely procurement of new hardware and software
  • Perform regular maintenance and updates on desktop systems to ensure optimal performance and security
  • Assist in the implementation of IT policies and security measures to safeguard desktop systems and data
  • Stay informed about the latest trends and advancements in desktop technologies to improve support services
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

  • 1+ years of experience working in a desktop support role
  • Proven experience as a Desktop Engineer or in a similar technical support role
  • Solid knowledge of desktop operating systems (Windows, Linux and macOS) and standard software applications
  • Familiarity with network connectivity and basic understanding of IT infrastructure components
  • Proficiency in hardware troubleshooting and problem-solving for desktop-related issues
  • Proven ability to possess positive energy, be motivated, and eager to learn
  • Proven ability to work independently and handle multiple tasks simultaneously
  • Proven excellent communication and interpersonal skills to interact with end-users in a friendly and professional manner
  • Proven proactive and customer-focused approach to delivering high-quality support services

Preferred Qualifications:

  • Bachelor’s degree in computer science, Information Technology, or equivalent experience
  • Microsoft Certification professional, CCNA

Physical Requirements:

  • Must be able to lift and carry up to 30 pounds
  • Must be able to talk, listen, speak, and view electronic equipment

Working Conditions:

  • Working conditions are normal for an office environment
  • Work requires weekend and/or evening work
  • Work may require occasional night shift
  • Travel is primarily local during the business day

Training / Certification Requirements:

  • Company compliance program modules
  • Company safety regulations
  • Technical certifications

Apply Before the link Expires for Optum Recruitment 2024 Hiring.

Apply Link- Click Here to Apply for Optum Recruitment 2024 Hiring

Note: Shortlisted candidates will receive an email/call for the further interview process.

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