Razorpay Recruitment 2025 Hiring Details:
About Company:
Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.
Job Profile: Junior Analyst
Degree Required: Any Degree
Experience Freshers
Salary/CTC: Best in Industry
Work Location: Bangalore
Roles and Responsibilities
- Monitor transactions/ merchants to identify risk/fraud and take necessary action immediately.
- Handle transaction queries in case of discrepancies where disputes arise from the customer.
- Work closely with the partner banks and Cybercell to handle chargebacks/customer disputes and ensure timely recovery to reduce losses.
- Speak to merchants or customers to understand and address queries/concerns.
- Identify innovative ways to reduce risks by providing inputs on enhancing the process and reduce monetary losses.
Skills and Experience
- Bachelor’s Degree.
- Freshers, knowledge about a customer support app or CRM , such as freshdesk
- Knowledge of Stages/levels of chargebacks, penalty involved at the arbitration stage, technical chargebacks, Visa/Mastercard guidelines in brief, reason code in relation to fraud chargebacks.
- Interpersonal skills – Friendly and pleasant demeanor over phone and email
- Communication skills – Exceptional verbal and written communication
- Listening skills – Understand, anticipate and resolve queries arising from various stakeholders
- Attention to detail and accuracy – Excellent orgaizational skills and multitasking skills. Identify anomalies or suspicious behaviours.
Apply Before the link Expires for Razorpay Recruitment 2025.
Apply Link- Click Here to Apply for Razorpay Recruitment 2025
Note: Shortlisted candidates will receive an email/call for the further interview process.