Want Job Alerts? Join UsRedhat Recruitment 2025 Hiring Details:
About Company:
Red Hat, Inc. is an American software company that provides open source software products to enterprises and is a subsidiary of IBM. Founded in 1993, Red Hat has its corporate headquarters in Raleigh, North Carolina, with other offices worldwide
Job Profile: Technical Support Engineer Trainee
Degree Required: B.E/B.Tech
Experience Required: Freshers
Salary/CTC: Best in Industry
Work Location: Pune
Job Description:
We are currently looking for Technical Support Engineering trainees to join us in Pune. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. You can expect challenging and engaging real-world projects where you gain an understanding of each stage of the marketing and sales funnel. You’ll have the opportunity to learn and develop a knowledge of the Red Hat portfolio.
In this role, you will work in an environment where diverse perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn’t just about being brave; it’s also about demonstrating commitment and sticking to it.
We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat.
Job Responsibilities:
- Verify, organize and update customer contact information
- Guide customers to register and use Customer Portal
- Answer customer‘s basic questions about the Red Hat subscription model
- Support customers on basic issue of using Red Hat Enterprise Linux
- Call back customers to track and confirm the current status of the submitted technical issues
- Network with other talented associates in an inclusive and diverse workplace where you can be yourself and thrive
Required skills:
- Excellent written and verbal communication skills in English
- Ability to manage tasks, meet deadlines and analyze data to foster data-driven decisions
- Willingness to learn and proactivity work as a part of a wider team
Apply Before the link Expires for Redhat Recruitment 2025 Hiring .
Apply Link- Click Here to Apply for Redhat Recruitment 2025 Hiring
Note: Shortlisted candidates will receive an email/call for the further interview process.