Want Job Alerts? Join UsSopra Steria Off Campus Walk In Drive 2023 Hiring Details:
About Company:
Sopra Steria India is a Sopra Steria Group company. Sopra Steria Group is one of the top IT Consultancy companies in Europe with revenues in excess of 4.5 Billion Euro and team size of 46,000+ people. The company is headquartered in France and listed on Euronext. Our clients belong to Fortune 50 list and cover a wide range of domains and technologies. The client base of the group is spread across Europe, UK and continental Europe and includes many world leaders and brands of international repute. The group provides independent IT consultancy and services to its clients that are multinational and brand leaders in their business.
Job Profile: Process Associate
Degree Required: B.Com/BBA/BMS/B.A/B.Sc
Experience Required: 6 months to 2 years
Salary: Rs 3 – 3.25 LPA
Work Location: Noida
Event Location: Noida
Event Date: 9 June 2023
Key Skills: Communication skills
Job Role: This role will report to the Customer Service Team leader and will require shift flexibility & quality delivery.
Job Responsibilities:
- Manage both incoming and outgoing contact to and from our customers using all available methods of contact (email/letters).
- Work actively as a team to achieve a top quartile position and performance is achieved consistently.
- Help manage and support all aspects of customers’ queries from moving homes, billing, and a payment plan to meter exchange/exceptions.
- Help to support our continuous improvement & reduction in repeat contact (unwanted, wanted, and associated complaints) month on month by ensuring timely processing of work with quality.
- Ensure we are delivering first-class customer service through proactive communication.
Interested and eligible candidates can attend the interview on 9 June 2023 from 11.30 am to 3.30 pm.
To Apply: Click here
Venue:
Plot No. 20 & 21,
Seaview Special Economic Zone,
Building 4,
Sector 135,
Noida,
Uttar Pradesh – 201 304.
