Want Job Alerts? Join UsSopra Steria Walk-in Drive 2024 Hiring For Process Associate Details:
About Company:
Sopra Steria India is a Sopra Steria Group company. Sopra Steria Group is one of the top IT Consultancy companies in Europe with revenues in excess of 4.5 Billion Euro and team size of 46,000+ people. The company is headquartered in France and listed on Euronext. Our clients belong to Fortune 50 list and cover a wide range of domains and technologies. The client base of the group is spread across Europe, UK and continental Europe and includes many world leaders and brands of international repute. The group provides independent IT consultancy and services to its clients that are multinational and brand leaders in their business.
Job Profile: Process Associate
Degree Required: B.A/B.Sc/B.Com
Experience Required: 0 – 3 Years
CTC: Best in Industry
Work Location: Noida
Event Location: Noida
Event Date: 11 – 15 March 2024
Job Description
- BPS Customer Service / Customer Handling experience, Excellent communication skills (spoken and written), Excellent computer proficiency, Comfortable with 24/7 working environment / Comfortable with Flexible-offs
- Adept in MS Office (XL/Word)
- Should be comfortable working from Office location
- Should have cleared the Typing test with accuracy as detailed below:Utilities requirement threshold
- Speed (WPM) Mininum 20
Accuracy (%) 90%
- Should not have limitations in regards to identifying colors ( no color blindness)
Candidates should be available to join in short notice
- Manage both incoming and outgoing contact to and from our customers using all available methods of contact (email/letters)
- Work actively as a team to achieve a top quartile position and performance is achieved consistently
- Help manage and support all aspects of customers queries from move homes, billing, payment plan to meter exchange/exceptions
- Help to support our continuous improvement & reduction in repeat contact (unwanted, wanted and associated complaints) month on month by ensuring timely processing of work with quality
Ensure we are delivering a first class customer service through proactive communication & resolution to customer queries
Total Experience Expected: 00-03 years
Contact person -Anuj Chaturvedi – please mention this name on the resume
Time and Venue
- 11th March – 15th March, 11.30 AM – 3.30 PM
- tower 4 candor tech space sector 135
- Contact – Anuj chaturvedi ()
Apply Before the link Expires for Sopra Steria Walk-in Drive 2024.
Apply Link- Click Here to Apply for Sopra Steria Walk-in Drive 2024
Note: Shortlisted candidates will receive an email/call for the further interview process.