S&P Global Freshers Recruitment 2024 Hiring for Apprentice Role- Apply Now

S&P Global Freshers Recruitment 2024 Hiring Details:

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

Job Profile: Associate, Technical Support

Degree Required: B.E/B.Tech/B.Sc

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Experience Required: Freshers/Experienced

Salary/CTC: Best in Industry

Work Location: Hyderabad

The Team: You will have the opportunity to work within a Global team setting that contributes directly to a client base to ensure client satisfaction.

The Impact: Ensures that client concerns and requests are resolved in a timely, efficient, accurate, and professional manner, demonstrating excellence in service and commitment to client satisfaction balanced with a concern for profitability and growth of the company.

What’s in it for you:

· Collaborative work environment where you provide daily assistance to our clients

· Opportunity to work with an industry leader within the financial industry

· Growth opportunities within a vast segment of the company

Responsibilities:

· Responsible for product/technical support.

· Contributes expertise in testing upgrades and new releases from a client perspective.

· Provide new user orientation, education, and installation assistance; troubleshoot tech-specific problems and occasionally answer data and industry-specific questions – all via phone, e-mail, and Chat.

· Will work in both independent and group settings and be able to meet deadlines while ensuring both accurate and complete work.

· Basic understanding of the finance industry (good to have) and proficient in computer applications and operating systems is a must.

· Expect to work rotating shifts, including Night and during weekends when necessary.

What we’re Looking For: Bachelor’s degree in an IT or Data Science field or equivalent education/experience. Basic understanding of finance industry, proficient in computer applications and operating systems is preferred.

Basic Qualifications:

· Has excellent communication skills and should be able to communicate to global clients effectively.

· Should be able to support global clients via telephone, chat and email

· Ability to collect, analyze and summarize data to prepare clear reports

· Strong MS office (Word, Excel, PowerPoint) and Basic knowledge of SQL

Preferred Qualifications: Bachelor’s in computer science

Apply Before the link Expires for S&P Global Freshers Recruitment 2024 Hiring.

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Note: Shortlisted candidates will receive an email/call for the further interview process.