Want Job Alerts? Join UsSprinklr Off Campus Freshers Careers 2024 Details:
About Company:
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr’s unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.
Official Website: www.sprinklr.com
Job Profile: Product Analyst
Degree Required: Bachelors/ Master’s degree
Experience Required: Freshers
CTC: Upto 12 LPA (Expected)
Work Location: Gurgaon
Job Description
What you will do:
● Drive breadth + depth of product consumption by configuring and optimizing customer environments for various brands and industries following high standards of delivery and quality
● Maintain deep technical knowledge of platform functionality + use cases
● Constant learning and collaborating with the team to develop best practices on product configuration
● Work as a team to understand product adoption by various brands and establish standard practices to improve adoption
● Use product usage data to understand customer pain points and recommend possible solutions to the product team
● Work closely with the Product Management team to improve product adoption
What makes you qualified?
● Degree in engineering or related field
● Ability to work in a highly challenging startup environment by maintaining high standards of accuracy in terms of quality & quantity
● Strong ownership and accountability
● Excellent communication and presentation skills
● Good Time management skills
● Strong ownership and accountability
● Ability to analyse data quickly to reach relevant insights
● Understand client needs and map them to concrete solutions.
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Note: Shortlisted candidates will receive an email/call for the further interview process.