Sutherland Off Campus Freshers Recruitment | Associate | Kochi

We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.
Sutherland was founded 35 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.

Official Website: www.sutherlandglobal.com

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Job Profile: Associate-CS Internet

Experience Required: Freshers

Salary: Not Disclosed

Work Location: Kochi

• Respond to Customer queries via Chat medium
• Assistance with order status questions and account/product inquiries.
• Project a professional company image through chat and email.
• Provide customers with product and service information.
• Escalate/ transfers or referrals to other Departments as appropriate
• Maintain the quality standards.

• High School Diploma or Equivalent

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