Want Job Alerts? Join UsSynchrony Financial Off Campus Freshers Recruitment Details:
About Company:
Synchrony Financial is a consumer financial services company headquartered in Stamford, Connecticut, United States.
Company Name: Synchrony
Job Profile: Representative – Apprenticeship Program
Work Locations: Hyderabad, Telangana, India
Salary: Not Disclosed
Job Id: 2303480
Job Description
Role Summary/Purpose: Customer Service Representative – To Answer Phones to respond to general Customer’s inquiries, concerns and complaints. Arrange for service requested by the Customer. Project a professional Company image through Phone interaction
Essential Responsibilities:
- Service calls from Customers based out of US
- Solve queries and concerns on the call
- Arrange for Services required by the Customers
- Provide Customer with Product and Services information
- Follow up on Customers inquires and resolve
- Recognize, document and alert the Supervisor of trends in Customers calls
- Recommend Process Improvements.
Qualifications/Requirements:
- Freshers / Experienced External Candidates can be considered. ( 0 to 9months)
- Education qualification: Minimum Graduation in any discipline
- Should have Customer Centric Attitude.
- Excellent English Language Communication Skills.
- Working Knowledge of Computers.
- Professional Phone etiquettes and ability to work with teams.
- Should be willing to work in rotational shifts and be flexible for Night Shift Timing as well.
- Should be Open to Change.
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