Want Job Alerts? Join UsTATA Capital Freshers Recruitment 2023 Details:
About Company:
Tata Capital Limited is a financial and investment service provider in India. The company is based in Mumbai and has more than 100 branches across the country. The firm offers consumer loans, wealth management, commercial finance, and infrastructure finance, among others
Job Profile: Associate- Customer Service
Batch Eligible: Any Batch
Experience Required: Freshers
Salary/CTC: Not Disclosed
Work Location: Bangalore
Job Description:
Responsibilities:
- Handle and monitor various types of calling viz: Awareness, Over-due, Promotional, Special Event, Insurance Renewal, Retention and exit calling Generating leads through above callings
- Manage & Monitor CRM for final closures
- Inbound query resolution of Customers – Calls & Emails.
- Co-ordinate for closure of all inbound/Out bound calls & emails with the inter-departmental officers
- Co-ordination with internal departments for timely and correct resolution to the customer
- Handle a team of executives and their productivity as per the desired goals of the organization Preparation of MIS.
Qualification: Post Graduate/ Graduate in any discipline
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