Tata Communications Off Campus Drive 2023 Details:
Company Name: Tata Communications
Job Profile : Junior Engineer – Female
Degree Required : B.E/B.Tech/BCA/BSC/MCA/ME/M.Tech
Experience Required : Freshers
Work Location: Chennai, Pune
Job Summary for Tata Communications Off Campus Drive 2023
• Candidate should have 0 to 1 year of experience in Telecom/ISP domain
• Basic understanding of telecom standards & protocols
• Knowedge on Microsoft Office applications
• Coordination skills and taking the right approach logically
• Responsible for Delivery of services for international customers
• OLO – Delivery Management
Supplier co-ordination for service delivery
• Ensures that all installation functions are performed in a timely fashion to meet agreed SLA’s.
• Perform escalation management, wherever necessary and in case project is in jeopardy.
• Customer communications and KCIs (Keep Customer Informed)
• Ensure customer-end service readiness
• End to end order management for smooth delivery
• Co-ordinating with suppliers and securing field resources for priority orders and follow escalation matrix
• Strong Verbal and written communications skills.
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