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Tata Communications Off Campus Freshers Recruitment 2024 Hiring As Customer Executive For All Graduates

Tata Communications Off Campus Freshers Recruitment 2024 Details:

About Company:

Tata Communications Limited is an Indian telecommunications company. It was previously a government-owned telecommunications service provider and under the ownership of Department of Telecommunications, Ministry of Communications, and the Government of India.

Job Profile: Customer Service Executive – Service Delivery & Management

Degree Required: B.E/B.Tech

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Experience Required: 0 – 4 Years

Work Location: Bangalore

CTC: Not Disclosed

The broad outline of the Role

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  • Responsible for all operations and troubleshooting concerning installation support, and network service configuration.
  • This is an operational role which is responsible for delivering results that have direct impact on the achievement of results for projects undertaken as per business requirements.

Minimum qualification & experience

  • Bachelors degree in engineering or equivalent qualification
  • 0-4 years relevant experience in network infrastructure project management and on field experience

Other knowledge/skills

  • Understanding of Provisioning process, Telephone, Internet, Data, Service Activation
  • Knowledge in switch and router configuration

Key Responsibilities

  • Ensure configuration task completion for Enterprise/Wholesale customers with clean deployments within the SLAs.
  • Conduct change management, turnup and migrations requests
  • Standard testing and troubleshooting of installs/activation post Provisioning.
  • Validate wiring connections and schedule dispatches with field operations.
  • Regularly participates in important projects or activities as a full contributing team member.
  • Ensure all installation functions are performed in a timely fashion to meet agreed SLAs/KPIs
  • Perform escalation management, wherever necessary and in case project is in jeopardy.

Apply Before the link Expires for Tata Communications Off Campus Freshers Recruitment 2024.

Apply Link- Click Here to Apply for Tata Communications Off Campus Freshers Recruitment 2024

Note: Shortlisted candidates will receive an email/call for the further interview process.

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