Tesco Off Campus Drive 2023 Hiring Details:
About Company:
We are a multi-disciplinary team creating a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility, providing cutting-edge technological solutions and empowering our colleagues to do ever more for our customers. With cross-functional expertise in Global Business Services and Retail Technology & Engineering, a wide network of teams and strong governance we reduce complexity thereby offering high quality services for our customers. Tesco Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 4,40,000 colleagues.
Job Profile: Associate-Technical Support
Degree Required: B.E/B.Tech/Any Degree
Batch Eligible: Any Batch
Experience Required: Freshers
CTC: Best in the Industry
Work Location: Bangalore
Job Description
- Accountable for probing; triaging; dispatching job to the right man with the right skills using necessary tool either via phone or emails
- Following our Business Code of Conduct and always acting with integrity and due diligence
- Identifying operational improvement and finding solutions by applying CI tools and techniques
- Handle Inbound / Outbound Calls within the critical metrics
- Knows and applies fundamental work theories/concepts/processes in own areas of work
- To Probe; Triage and Dispatch Jobs for the Stores Allocate the right man with the right skill @ the right time
- Responds with appropriate levels of urgency to situations that require quick response or turnaround
- Ability to analyze the root cause and handle 1st level issues
- Ability to make informed and timely decisions
Qualifications
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- Basic MS Office – Excel, Speed and Accuracy Active Listening English Speaking, Reading and Writing Logical Thinking
- Any Graduate (Preference of Mech. Engg.)
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