Want Job Alerts? Join UsWells Fargo Recruitment 2024 Hiring Details:
About Company:
Wells Fargo & Company is an American multinational financial services company with a significant global presence. The company operates in 35 countries and serves over 70 million customers worldwide.
Company Name: Wells Fargo
Job Profile: Business Execution Associate – Payments & Data Transformation
Work Location:- Hyderabad, Telangana, India
CTC: Not Disclosed
Job Category: Strategy & Execution
Job Type: Full time
About this role:
Wells Fargo is seeking a Technology Operations Associate
In this role, you will:
- Participate in and support implementation of business solutions
- Determine the impact of changes made to existing hardware, software, and schedules
- Review tactical issues, policies or procedures for which answers can be quickly obtained
- Perform daily validations of application by performing critical functional checks to ensure that its stable for business users
- Monitor all the scheduled batch jobs and work on fixing in case of failures
- Audit complex critical systems delivery for business processes
- Determine the impact of new products and tools implementation across the business and mitigates potential issues
- Reduce the impact of application and infrastructure failures on business delivery
- Present recommendations for resolving more complex situations
- Provide technology information managers, functional colleagues and stakeholders
Required Qualifications:
- 6+ months of Technology Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Strong technical support or directly related experience working in a similar technical environment
- Technical/Desktop Support experience within a busy, high volume call environment
- Proven track record in a desktop technical support environment
- Strong communication skills; Excellent English (Written and spoken)
- Strong customer service, analytical, and problem resolution skills.
- Is understanding of and sympathetic to client requirements
- Enterprises Mobility implementation and troubleshooting (iPhone, iPad’s and Blackberry devices)
- Basic understanding of Virtual Desktop
- Experience performing remote support
- ITIL/HDI Training/Certification
- 2 year degree or equivalent combination of education and work experience
- 4 year degree preferred
Apply Before the link Expires for Wells Fargo Recruitment 2024 Hiring.
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Note: Shortlisted candidates will receive an email/call for the further interview process.