Wipro Off Campus Freshers Recruitment 2024 Hiring As Tech Support Engineer For All Graduates

Wipro Off Campus Freshers Recruitment 2024 Hiring Details:

About Company:

Wipro Limited is an Indian multinational technology company that provides information technology, consulting and business process services. It is one of the six leading Indian Big Tech companies

Company Name: Wipro

Job Profile: L1 Tech Support Engineer

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Job Category: IT Jobs

Degree Required: Any Degree

Experience Required: Freshers

Salary/CTC: Best in Industry

Work Location: Bangalore

Degree Required:

• Graduate
• CCNA or equivalent networking qualifications

Essential Hiring Skills

• Accuracy and attention to detail
• Excellent written language and comprehension
• Aptitude to comprehend articles and good analytical skills
• Ability to multitask
• MS Excel
• Neutral Voice and Accent and call management
• Process Knowledge

Roles and responsibilities

• Handles direct customer inquiries
• Provides technical support to customers.
• Troubleshoots and repair solutions. Understand network architecture required to support  VoIP services.
• Recommends network hardware, software and design elements.
• Answers technical questions, solve technical problems and suggest appropriate workarounds.
• Provides quick and accurate handling of support interactions ? phone, chat, screen sharing & email.
• Handles and resolve customer inquiries, questions, complaints, and  concerns with the highest degree of courtesy and professionalism utilizing all resources available given to
• Tier 1 Representatives.
• Offers alternative solutions when appropriate if the issue is beyond the representative’s training and scope of responsibility with the objective of resolving the customer’s concerns.
• Adhere to schedules, guidelines, and requirements in accordance with the Company’s set policies and procedures.

Shift and Location 

• Night Shift.
• Bengaluru
• Technical Support

Apply Before the link Expires for Wipro Off Campus Freshers Recruitment 2024 Hiring .

Apply Link- Click Here to Apply for Wipro Off Campus Freshers Recruitment 2024 Hiring 

Note: Shortlisted candidates will receive an email/call for the further interview process.