Want Job Alerts? Join UsWipro Walk-in Drive 2024 Hiring For IT Support Analyst Role Details:
About Company: A technology services and consulting company, Wipro fuels digital transformation for the world’s boldest organizations. With opportunities for growth across design, engineering, operations, and more, Wipro lets you reinvent your world – and your career.
Job Profile: IT Support Analyst
Degree Required: Any degree
Experience Required: 0 – 1+ Year
Salary/CTC: Rs. 3 – 4.5 Lacs P.A.
Work Location: Hyderabad / Pune
Venue Location: Hyderabad / Pune
Walk-in Date: 22 October 2024
Responsibilities:
1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns
2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins
3. Identify and escalate tickets requiring urgent attention and action
4. Log all contacts and document all the activities and results accurately and completely within the incident management tool
5. Deal with and resolve helpdesk requests
6. Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner
7. To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles
8. Open to working in a 24×7 environment with rotating shifts and rotating weeks off.
Eligible candidates can attend the walk-in interview at the mentioned venue on 22 October 2024 (10.00 AM – 3.30 PM)
For More Info: Click here.
Walk-in Date: 22 October 2024 (Every Tuesday / Thurs)
Walk In Time: 10.00 AM – 3.00 PM
Venue:
Wipro Technologies,
Plot No.31 MIDC,
Hinjawadi Phase 2 Rd,
Hinjawadi Rajiv Gandhi Infotech Park,
Hinjawadi,
Pune,
Maharashtra 411057
Contact – Nishant Rathore
Note: Carry a Govt Id Proof & Updated Resume along.