Wipro Walk-in Drive 2024 Hiring For Service Desk Engineer Details:
About Company:
A technology services and consulting company, Wipro fuels digital transformation for the world’s boldest organizations. With opportunities for growth across design, engineering, operations, and more, Wipro lets you reinvent your world – and your career.
Job Profile: IT Service Desk Engineer
Degree Required: Any Degree
Experience Required: 1 – 5 Years
Salary/CTC: Rs. 5 – 6.5 Lacs P.A.
Work Location: Hyderabad
Event Location: Hyderabad
Walk-in Date: 21 & 22 November 2024
Job Overview:
A technology services and consulting company, Wipro fuels digital transformation for the world’s boldest organizations. With opportunities for growth across design, engineering, operations, and more, Wipro lets you reinvent your world – and your career.
Responsibilities:
1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns
2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins
3. Identify and escalate tickets requiring urgent attention and action
4. Log all contacts and document all the activities and results accurately and completely within the incident management tool
5. Deal with and resolve helpdesk requests
6. Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner
7. To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles
8. Open to working in a 24×7 environment with rotating shifts and rotating weeks off
How to apply for Wipro Walk-in Drive 2024?
Candidates can attend the walk-in interview on 21 & 22 November 2024 (10.00 AM – 12.00 PM)
For More Details: Click here.
Walk-in Date: 21 & 22 November 2024
Time: 10.00 AM – 12.00 PM
Venue:
Wipro Manikonda Survey No.203/1 SEZ Campus,
Manikonda Village,
Gachibowli,
Landmark: Opp to Microsoft,
Hyderabad – 500032
Contact – Nishant / Laraib