Wipro Walk-in Drive 2024 Hiring For Support Analyst | 12 November 2024

Wipro Walk-in Drive 2024 Hiring For Support Analyst Details:

About Company:

A technology services and consulting company, Wipro fuels digital transformation for the world’s boldest organizations. With opportunities for growth across design, engineering, operations, and more, Wipro lets you reinvent your world – and your career.

Role : SD Administrator.

Location opens for below role : Hyderabad / Pune

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Shifts : Rotational – 24*7 ( 5 days WFO )

Mode : Work From Office

** Looking for freshers with good technical knowledge & excellent English communication skills. (Technical Graduates Preferred )

Responsibilities:

1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns

2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins

3. Identify and escalate tickets requiring urgent attention and action

4. Log all contacts and document all the activities and results accurately and completely within the incident management tool

5. Deal with and resolve helpdesk requests

6. Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner

7. To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles

8. Open to working in a 24×7 environment with rotating shifts and rotating weeks off

WALKIN DRIVE ON Tuesday -12th-November-24 at Wipro Pune Campus. | FOR FRESHERS ONLY

Carry an Govt Id Proof & Updated Resume along.

Apply Before the link Expires for Wipro Walk-in Drive 2024 Hiring For Support Analyst .

Apply Link- Click Here to Apply for Wipro Walk-in Drive 2024 Hiring For Support Analyst 

Note: Shortlisted candidates will receive an email/call for the further interview process.